Wipro Jobs in Delhi

Job Responsibilities : Lead Administrator

Salary : 900000 Per Year

Company : Wipro Limited

Location : New Delhi, Delhi IN

 Overview:


Role Purpose

The purpose of this role is to provide significant technicalexpertise in architecture planning and design of the concerned tower(platform database middleware backup etc) as well as managing itsday-to-day operations

Do

  • Provide adequate support in architecture planning migration& installation for new projects in own tower (platform/dbase/middleware/ backup)
    • Lead the structural/ architectural design of a platform/middleware/ database/ back up etc. according to various systemrequirements to ensure a highly scalable and extensiblesolution
    • Conduct technology capacity planning by reviewing the currentand future requirements
    • Utilize and leverage the new features of all underlyingtechnologies to ensure smooth functioning of the installed databases andapplications/ platforms as applicable
    • Strategize & implement disaster recovery plans and createand implement backup and recovery plans
  • Manage the day-to-day operations of the tower
    • Manage day-to-day operations by troubleshooting any issuesconducting root cause analysis (RCA) and developing fixes to avoidsimilar issues.
    • Plan for and manage upgradations migration maintenancebackup installation and configuration functions for own tower
    • Review the technical performance of own tower and deploy ways toimprove efficiency fine tune performance and reduce performancechallenges
    • Develop shift roster for the team to ensure no disruption in thetower
    • Create and update SOPs Data Responsibility Matrices operationsmanuals daily test plans data architecture guidance etc.
    • Provide weekly status reports to the client leadership teaminternal stakeholders on database activities w.r.t. progress updatesstatus and next steps
    • Leverage technology to develop Service Improvement Plan (SIP)through automation and other initiatives for higher efficiency andeffectiveness

  • Team Management
    • Resourcing
      • Forecast talent requirements as per the current and future businessneeds
      • Hire adequate and right resources for the team
  • Train direct reportees to make right recruitment and selectiondecisions
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequateonboarding and training for team members to enhance capability &effectiveness
    • Build an internal talent pool of HiPos and ensure their careerprogression within the organization
  • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees conduct timely performance reviewsand appraisals and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are wellunderstood and that the team is taking the opportunities presented bysuch programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to buildengagement within the team
  • Proactively challenge the team with larger and enriching projects/initiatives for the organization or team
  • Exercise employee recognition and appreciation


Stakeholder Interaction


Stakeholder Type


Stakeholder Identification


Purpose of Interaction


Internal


Technology Solutions Group BU Teams Different Infrastructureteams


Understanding requirements planning and status updatesmaintenance and back up issue resolution etc.


IRMC QA


Guidance on risk mitigation and quality standards


External


Clients


Understanding requirements planning and status updatesmaintenance and back up issue resolution etc.


Vendors/ Manufacturers


Development and deployment of platforms applications databasesetc.


Display


Lists the competencies required to perform this role effectively:

  • Functional Competencies/ Skill
    • Technical Knowledge – Knowledge of own tower (platformapplication database etc) – Expert
    • Domain Knowledge – Understanding of IT industry and itstrends – Competent to Expert


Competency Levels


Foundation


Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.


Competent


Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.


Expert


Applies the competency in all situations and is serves as a guideto others as well.


Master


Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.


  • Behavioral Competencies
    • Managing Complexity
    • Client centricity
    • Execution Excellence
    • Passion for Results
    • Team Management
    • Stakeholder Management


Deliver


No.


Performance Parameter


Measure


1.


Operations of the tower


SLA adherence

Knowledge management

CSAT/ Customer Experience

Identification of risk issues and mitigation plans

Knowledge management


2.


New projects


Timely delivery

Avoid unauthorised changes

No formal escalations

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