Quick Jobs

About: A self-motivated individual have excellent customer service skills and love learning about new technology. Customer Service Associate- Non-Voice to provide intelligent and engaging email/chat responses to our tech-savvy and passionate customers.

Responsibilities

· Provide support and resolve technical issues via email and other electronic communications

· Build credibility and trust with the customer by empathizing with their problem in words proactively understanding their needs and responding promptly to resolve their issue..

· Apply advanced troubleshooting techniques to provide unique solutions to the customer’s individual needs

·Leverage your experience to provide feedback to the team on how to improve our services

·Drive customer communication during critical events.

Skills required

· 3 to 5 years of customer service experience through phone email and chat.

· Fluency in written English

· Experience in the tech support

· Excellent oral and/or written communication skills

· Customer service experience with strong customer focus

· Excellent team player with experience and passion for gaming

· Strong multi-tasking skills

· Strong analytical and troubleshooting skills

· The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis

Job Type: Full-time

Pay: ₹350000.00 – ₹500000.00 per year

Benefits:

• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Joining bonus

Ability to commute/relocate:

• HSR Sector 6 Bengaluru – 560068 Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 3 years (Preferred)
• proven experience in Chat support: 3 years (Preferred)

Application Deadline: 07/08/2022
Expected Start Date: 08/08/2022